The following rules and regulations contained in this document apply to all visitors and users of the IGNOU Student Zone shop ( website (the “Website”). By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically.

Content of the Website and copyright information You agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of the Website. You agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content. Please make sure that, before placing your order, you have checked the specifications and compatibility of the products by visiting the website of the manufacturer.

The administrators of IGNOU Student Zone shop ( are constantly working on maintaining the accuracy of the information displayed on the Website. However, the Website does not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package. Your account Using the Website or certain sections of the Website require setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. IGNOU Student Zone shop ( is not liable for any damage that may occur from the unauthorized use of your user account. Limitations of liability The Website and the company that operates the Website will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present. Availability of the Website IGNOU Student Zone shop ( reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that IGNOU Student Zone shop ( shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof). If you have questions regarding our Terms of Use, please contact us by using the dedicated contact form.
Shipping and returns
1. We do not offer free shipping across India on any order value.There are minimum shipping charges which will be added to total cost of the product at the time of checkout.2. We do not provide products Cash on Delivery. 3. Most of the orders shipped within 24hrs to 48hrs and delivery within 3-5 days. 4. do not offer return on books. The books can be retuned only in case of wear and tear of pages. The customer has to inform us immediatedly after receiving the book within 24hrs about the book condition by sending us email. Also,they should attach the photograph of book in email as well.The customer has to ship the product back to us by his/her own expenses. After receiving the books, we will initiate the refund.5. do not refund on Digital Products, Solved Assignments, and Guess paper, University Notes (PDF), CDs and the study material delivered on mail. 6. All reference Solved Assignments, Guess Paper and University Notes (PDF) meant for helping purpose only for student. We do not accept student copy said study material. 7. may cancel any order depending on valid reason i.e. not availability, Lost, quality issue. 8. No compensation for order cancellation. 9. Customer can not cancel order after order dispatch; may not refund the order value and other charges. For query please feel free to contact us via email at admin (@)